15 Other Ways to Say “Sorry to Hear That”

When someone shares bad news, responding with ‘Sorry to hear that’ is a common way to show empathy.

However, using the same phrase repeatedly can feel impersonal and insincere. 

In this article, we’ll explore 15 other ways to show your sympathy and understanding.

Here’s the list of Synonyms for “Sorry to Hear That”

  • I’m so sorry you’re going through this.
  • I was heartbroken to hear this news.
  • That sounds really hard.
  • I can’t imagine how you must be feeling.
  • That’s really unfortunate.
  • I’m here to listen and support you in any way I can.
  • This news is really upsetting.
  • I’m truly sorry you’re dealing with this.
  • My heart goes out to you during this challenging time.
  • I’m so sorry for your pain.
  • I’m so sorry you’re experiencing this.
  • That’s such a difficult situation.
  • I can’t believe this is happening to you.
  • My sincere condolences.
  • That’s tough to hear.
  • It breaks my heart to hear this.

1. I’m so sorry you’re going through this.

This phrase, while well-intentioned, can feel generic. It doesn’t acknowledge the specifics of the situation or offer much support.

Example:

  • Friend: I didn’t make the soccer team.
  • You: I’m so sorry you’re going through this.

This response doesn’t show you understand their disappointment.

2. I was heartbroken to hear this news.

This is a step up! It expresses genuine empathy and lets your friend know their feelings resonate with you.

Example:

  • Friend: My cat passed away.
  • You: I was heartbroken to hear this news. Your cat was such a special part of your life.

This response acknowledges the seriousness of the situation and invites them to talk about their furry friend.

3. That sounds really hard.

This option is a great all-purpose phrase for tough situations. It validates their experience without being overly dramatic.

Example:

  • Friend: I’m failing this math test.
  • You: That sounds really hard. Math can be tough. Is there anything I can do to help you study?

4. I can’t imagine how you must be feeling.

This response shows you understand the situation might be emotionally charged and offers a listening ear.

Example:

  • Friend: I had a huge fight with my best friend.
  • You: I can’t imagine how you must be feeling right now. Friendships can be complicated. Do you want to talk about it?

5. That’s really unfortunate.

This phrase, while grammatically correct, can come across as a bit cold or distant. It acknowledges the bad news but lacks warmth or a personal touch.

Example:

  • That’s really unfortunate! Is there anything I can do to help?
  • That’s really unfortunate. Let me know if you need someone to talk to.

6. I’m here to listen and support you in any way I can.

This phrase is another good choice! It expresses strong empathy, offers practical help, and creates a safe space for your friend to open up.

Example:

  • Friend: I didn’t get the lead role in the play.
  • You: I’m here to listen and support you in any way I can. Disappointment is normal, but you’re incredibly talented. Want to grab some ice cream and chat about it?

7. This news is really upsetting.

This phrase can be a good choice, but depending on the situation, it might be a bit generic.

Example:

  • Friend: My grandpa is in the hospital.
  • You: This news about your grandpa is really upsetting. I know how close you are to him. 

8. I’m truly sorry you’re dealing with this.

This phrase is a solid option, but it can be slightly improved to show even more empathy.

Example:

  • Friend: I have to move away this summer.
  • You: I’m truly sorry you’re dealing with this. Moving is a lot to handle. How are you feeling about it? (More empathetic)

9. My heart goes out to you during this challenging time.

This phrase is a beautiful expression of empathy. It conveys your genuine care and concern without dwelling on the specifics of the bad news.

Example:

  • Friend: My grandma passed away.
  • You: My heart goes out to you during this challenging time. Your grandma was a wonderful woman. Please know I’m here for you if you need anything at all.

This response offers emotional support and lets them know you’re there for them in the long run.

10. I’m so sorry for your pain.

This phrase expresses sincere sympathy, but it can be a bit heavy depending on the situation.

Example:

  • I’m so sorry for your pain. Can I do anything to help you feel better? 

11. I’m so sorry you’re experiencing this.

This phrase is a strong choice! It lands well between sorry to hear that and overly dramatic options. 

Example:

  • I’m so sorry you’re experiencing this. How can I best support you right now?
  • I’m so sorry you’re experiencing this. Do you need a shoulder to cry on, a distraction, or a helping hand with something?

12. That’s such a difficult situation.

This is another excellent choice! It validates their experience without getting overly personal. 

Example:

  • That’s such a difficult situation. Is there anything I can do to help you through it?
  • That’s such a difficult situation. How are you coping?

These phrases will help you connect more deeply with others and show that you genuinely care about their feelings.

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